Returns & Exchanges
At ShopSimon, we want you to love your fashion finds; if you are not completely satisfied, you can return your unworn items within 30 days of delivery for a full refund. Please ensure all original tags are attached and the items are in their original packaging to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid UPS shipping label provided at the end of the return request process.
Pack Your Items
Securely pack your items in their original box or a similar mailer, ensuring all original tags and the packing slip are included.
Drop Off and Track
Drop your package at any authorized UPS location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing